Using Balto, one can receive feedback from the viewpoint of a developer or feedback from the viewpoint of a random user.
It is useful for the improvement of large-scale services. The ability to give feedback on the actual device is great. You can try it for yourself in a real 4G environment rather than over Wi-Fi, or just before going to sleep, and rapidly give feedback on any concerns that are encountered using the actual device. It's good to have feedback not just from developers, but from the user's standpoint as well.
Read more(Japanese Only)